Company and user roles | NxtPort Documentation Center

ECLIC organisational and user roles

2024-04-08

This page describes the company and user roles used within the ECLIC digital collaboration process for exchanging transport, cleaning and equipment information.

1. ECLIC organisational roles

ECLIC organisational roles, also called company roles or eECD licence types, define how companies exchange transport, cleaning and equipment information. A specific eECD company licence is required to fulfil a specific organisational role in the industry-standard transactional collaboration process.

Licensing and credit notes

Roles marked with an asterisk in the organisational role overview consume eECD, eECO or ePPL credits each time a document is exchanged and require an eECD licence with ECLIC.
Sellers do not consume eECD credits themselves because they do not perform ECD cleaning activities in the eECD process. They must, however, have an eECD licence and login account to maintain their product lists and SDS information.
A company can fulfil multiple organisational roles.

Seller and Integrated Seller

In addition to the standard Seller role, ECLIC provides an Integrated Seller role. This is an extension of the standard Seller role that can share transport order information directly with carriers through a NxtPort order ingestion channel.

The Integrated Seller role enables carriers to work faster and with fewer manual steps because order, product and loading information does not need to be typed again when equipment is assigned.

2. NxtPort Company Administrator

The NxtPort Company Administrator is the initial person or email address that registers the company on the NxtPort platform. This user subsequently joins the ECLIC community and subscribes to the ECLIC use case.

After the registration is formally approved by ECLIC, the central Company Administrator can invite additional users and assign the ECLIC user roles described below.

3. ECLIC eECD user roles

The following table summarises the available ECLIC eECD user roles and their responsibilities.

User role	Responsibilities
eECD Admin / User Administrator	Manages and invites new eECD users using their email address. Assigns or links specific eECD user roles to each user. Manages and views the overall administration settings. Keeps an overview of eECD licences and credit packs and can buy new eECD credits. Can fulfil all eECD user roles within the company. Multiple eECD Admin users can be created within one company organisation. For a Cleaner, the eECD Cleaner Admin can create additional cleaning locations under the cleaning company and assign and maintain users for each newly created cleaning location.
Product Manager	Manages product master data and SDS safety data sheets.
Location Manager (Seller)	Manages the loading locations table for the Seller, including assigning loading locations from Loaders to specific products.
Loading Operator	Performs loading actions by accepting and completing the required loading documents.
Viewer	Can only consult eECD booklet documents. This role is restricted to the Loader organisational role. The role can also be assigned to Customer Service or to a third-party freight forwarder that does not own or manage equipment and only plans transport on behalf of the Seller. Do not assign the Viewer role at random to Equipment Operator or Cleaner roles, as editing and viewing records can create conflicts.
Equipment Manager	Manages and maintains equipment master data. Updates previous load or previous cargo information for each equipment compartment in the eECD equipment booklet. Assigns fit-for-use equipment to a transport order received from the Seller.
Despatcher	Initiates an EFTCO cleaning order or cleaning request for specific equipment with the cleaner or cleaning station. Issues and submits an ePPL document to the Loader when the same product is loaded without a cleaning action between loadings.
Location Manager (Cleaner)	Creates additional cleaning locations under the cleaning company. Assigns and maintains users for each newly created cleaning location before the cleaning station becomes active for those users.
Cleaning Operator	Performs equipment cleaning in line with the carrier's cleaning instructions. Issues and finalises the electronic EFTCO cleaning document. Hands over the eECD for driver sign-off. If the carrier or Equipment Operator has no eECD licence, can initiate an eECD by creating a One Time Equipment Booklet and adding the previous load information. Cleaning Operators should preferably be linked to at least one Cleaning Location to define their current location and avoid selecting a default location from a dropdown for every cleaning action. One Cleaning Operator can be linked to multiple cleaning locations when required.

4. Role assignment guidance

Assign roles according to the company's organisational role and the user's operational responsibilities. In particular, avoid assigning the Viewer role to Equipment Operator or Cleaner users when they need to edit records, because this can create conflicts between viewing and editing permissions.

Assign at least one eECD Admin or User Administrator to manage users and company settings.
For cleaning companies with multiple locations, use the Cleaner Admin and Cleaning Location Manager responsibilities to maintain locations and local users.
Link Cleaning Operators to their relevant Cleaning Locations whenever possible.
Use the Integrated Seller role when transport orders are sent through the NxtPort order ingestion channel.

5. Role overview

Area	Key roles	Primary responsibility
Administration	Company Administrator; eECD Admin / User Administrator	Company registration, user invitations, role assignment and licence or credit administration.
Seller data	Product Manager; Location Manager (Seller)	Product, SDS and loading location master data.
Loading	Loading Operator; Viewer	Loading document completion and controlled consultation of eECD booklet documents.
Equipment and transport	Equipment Manager; Despatcher	Equipment data, equipment assignment, cleaning requests and ePPL submission.
Cleaning	Location Manager (Cleaner); Cleaning Operator	Cleaning location administration, cleaning execution and EFTCO document finalisation.

Source: ECLIC company and user roles, dated 8 April 2024.