Reset your NxtPort password
On this page you can find out how to reset a forgotten password for the NxtPort platform.
This guide is only applicable to the NxtPort platform. If you’re looking on how to reset your C-point password, check out the user manual on https://www.c-point.be/en/download-center/manuals.
Incorrect Password
When typing an incorrect password the following error-message will be shown: 'Error: Username/password is not correct'.
Make sure to double check both password and email address
Click the 'Troubles with login?' link
On the new page fill in the email address with which you have registered
Incorrect password
Resubmit e-mail
Submitting new password
After submitting your e-mail address an e-mail is sent within 10 minutes (make sure to also check your spam folder)
Click the link 'Reset Password' box and you will be redirected to the page illustrated below, on which you should enter a new password
Reset password
Make sure you follow all the instructions concerning length and characters:
A password that does not meet all the requirements will not be accepted
Bear in mind that the link provided via e-mail is only valid for one week